New to Telehealth? Start Here!

Learn to recognize and avoid common roadblocks when planning or implementing your telehealth program. This no-cost guide helps you make smarter choices.

Finding telehealth specialty service providers isn’t as tough as it used to be. Download and review this no-cost guide BEFORE signing a contract.

Providers with a great bedside manner help patients feel more comfortable and reassured. Don’t underestimate the impact of your interpersonal skills—get proven pointers here.

Conducting a physical exam using telehealth equipment requires a few modifications. Use this Fact Sheet to make sure your patient visits are thorough, insightful, and efficient.

Your staff has a measurable impact on the success of your telehealth program. Use this Job Description overview to make more informed choices, at any stage of your hiring process.

Develop a more effective telehealth marketing plan with this popular no-cost guide. It provides a handy template that you can quickly adapt to suit your specific needs.

The California Federally Qualified Health Center Alternative Payment Model (FQHC APM) is a proposed initiative of the California Department of Health Care Services (DHCS).

This factsheet provides recommendations for providers when treating patients with disabilities via telehealth. It includes both general recommendations for providers as well as specific tips when treating patients who are deaf or have hearing loss, patients who are blind or have vision loss, and patients with physical/developmental disabilities.

Virtual care offers many benefits, but it can also increase exposure to cyberthreats. These tips can help keep PHI secure.

This toolkit is intended to help California providers and patients optimize RPM for better, more equitable care. Practices that embrace RPM technologies today, will be well positioned to leverage eminent powerful advances that build on RPM to transform care as we know it.

Developing and implementing a successful telehealth strategy demands a clear understanding of current regulations—and the skills to formulate effective strategies. Take advantage of these insights.

If you’re a federally qualified health center (FQHC), this is the specialized resource you need. It covers program administration, return on investment, sustainability, EHR integration, staffing, training, equipment, and more.

Learn from recognized telehealth experts in your area! These half-day interactive sessions provide step-by-step guidance that help you develop a successful telehealth program. Get details here.

During the COVID-19 pandemic, the Centers for Medicare & Medicaid Services (CMS) broadened access to Medicare telehealth services. Find out what Medicare pays for here.

Workflow tends to vary from one practice to another, but this step-by-step illustration provides a general overview of a crisis care management workflow.

Workflow often varies from one practice to another, but this helpful illustration provides a general overview of the telehealth process.

Workflow tends to vary from one practice to another, but this step-by-step illustration provides a general overview of the clinic-to-clinic telehealth process.

Workflow may vary from one practice to another, but this detailed illustration gives you a useful overview of the clinic-to-patient telehealth process.

Here’s another useful flow chart that helps you understand how a standard eConsult takes place. Adapt these insights to your own unique practice.

These helpful workflow illustrations can be easily adapted to reflect your own organizational preferences and processes.

Download these useful no-cost workflow illustrations, and start adapting them to your own organizational processes.

Workflow mapping helps any organization visualize its process—and identify areas for improvement. Learn how to develop your own diagrams!

Learn to document your own insightful workflows. Then use those charts as teaching tools to improve team confidence and performance.