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This toolkit is designed for healthcare operations leaders and implementation teams who are building or optimizing telebehavioral health services and need a clear, practical foundation for execution. It provides an operations-focused overview of key considerations, including workflow integration, staff training, reimbursement alignment, privacy, and patient engagement. The toolkit supports teams in developing telebehavioral health programsRead more

This toolkit is designed for healthcare leaders who are implementing or expanding digital behavioral health services and want a clear, practical foundation for decision-making. It provides an executive-level overview of key considerations for building sustainable telebehavioral health programs, including workflow design, privacy, patient safety, reimbursement alignment, and operational integration. The toolkit supports leaders in developingRead more

This handout is designed for patients who are preparing for a virtual mental health visit and want a clear, practical overview of what to expect. It explains how telebehavioral health works, the types of services that can be provided, and how virtual care can improve access to support. The resource helps patients understand how telehealthRead more

May 18th, 2026 By Sylvia Trujillo, MPP, JD and Emilia Ochoa-Ruiz, MS, PMP Behavioral health access remains one of the most urgent and addressable challenges facing rural and underserved communities across California. While telebehavioral health is often considered one of the most established telehealth use cases, the conversation in 2026 has shifted beyond proving whether virtual care works. The focus is nowRead more

Chronic disease care is one of the best areas for digital health to make a real impact when the right tools are used for the right purpose. This guide focuses on building an integrated care pathway that combines in‑person care, live telehealth visits, eConsults, remote patient and therapeutic monitoring (RPM/RTM), and, when appropriate, AI‑enabled tools. The goal isRead more

April 10th, 2026 By Sylvia Trujillo, MPP, JD and Emilia Ochoa-Ruiz, MS, PMP Chronic disease management is where digital health can demonstrate its strongest value. Effective virtual care should translate into better disease control, fewer complications, and a reduction in avoidable acute events over time. A growing body of national evidence shows that well-designed virtual care models canRead more

March 11th, 2026 By Sylvia Trujillo, MPP, JD and Emilia Ochoa-Ruiz, MS, PMP Artificial intelligence is no longer a futuristic concept in healthcare. By 2026, the question is no longer whether AI will influence care delivery. It already does. The real question is whether healthcare organizations can adopt AI intentionally and effectively, with safeguards that protect patients, clinicians,Read more

This toolkit is designed for healthcare leaders who are evaluating or overseeing remote monitoring initiatives and want a clear, practical foundation for decision‑making. It provides an executive‑level view of how Remote Physiological Monitoring (RPM) and Remote Therapeutic Monitoring (RTM) can be aligned with organizational goals, clinical priorities, and sustainability considerations. The toolkit supports leaders inRead more

February 6th, 2026 By Sylvia Trujillo, MPP, JD and Emilia Ochoa-Ruiz, MS, PMP Remote Patient Monitoring (RPM) has moved well beyond pilot programs and novelty use cases. It is now a core digital health strategy supporting chronic disease management, post-discharge care, and what many clinicians call “care between visits.” The Centers for Medicare & Medicaid Services (CMS) definesRead more

Published November 18, 2025 By Jan Ileto, Policy and Regulatory Affairs Manager   With recent congressional action and evolving CMS guidance, providers may face confusion about what’s currently allowed and what is not. Please find the specific information you need below to navigate the current complexity. This table has been updated to account for updates, clarifications,Read more