This toolkit is designed for healthcare operations leaders and implementation teams who are building or optimizing telebehavioral health services and need a clear, practical foundation for execution. It provides an operations-focused overview of key considerations, including workflow integration, staff training, reimbursement alignment, privacy, and patient engagement. The toolkit supports teams in developing telebehavioral health programsRead more
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This toolkit is designed for healthcare leaders who are implementing or expanding digital behavioral health services and want a clear, practical foundation for decision-making. It provides an executive-level overview of key considerations for building sustainable telebehavioral health programs, including workflow design, privacy, patient safety, reimbursement alignment, and operational integration. The toolkit supports leaders in developingRead more
This handout is designed for patients who are preparing for a virtual mental health visit and want a clear, practical overview of what to expect. It explains how telebehavioral health works, the types of services that can be provided, and how virtual care can improve access to support. The resource helps patients understand how telehealthRead more
May 18th, 2026 By Sylvia Trujillo, MPP, JD and Emilia Ochoa-Ruiz, MS, PMP Behavioral health access remains one of the most urgent and addressable challenges facing rural and underserved communities across California. While telebehavioral health is often considered one of the most established telehealth use cases, the conversation in 2026 has shifted beyond proving whether virtual care works. The focus is nowRead more
April 10th, 2026 By Sylvia Trujillo, MPP, JD and Emilia Ochoa-Ruiz, MS, PMP Chronic disease management is where digital health can demonstrate its strongest value. Effective virtual care should translate into better disease control, fewer complications, and a reduction in avoidable acute events over time. A growing body of national evidence shows that well-designed virtual care models canRead more
March 11th, 2026 By Sylvia Trujillo, MPP, JD and Emilia Ochoa-Ruiz, MS, PMP Artificial intelligence is no longer a futuristic concept in healthcare. By 2026, the question is no longer whether AI will influence care delivery. It already does. The real question is whether healthcare organizations can adopt AI intentionally and effectively, with safeguards that protect patients, clinicians,Read more
February 6th, 2026 By Sylvia Trujillo, MPP, JD and Emilia Ochoa-Ruiz, MS, PMP Remote Patient Monitoring (RPM) has moved well beyond pilot programs and novelty use cases. It is now a core digital health strategy supporting chronic disease management, post-discharge care, and what many clinicians call “care between visits.” The Centers for Medicare & Medicaid Services (CMS) definesRead more
January 16, 2026 By Sylvia Trujillo, MPP, JD and Emilia Ochoa-Ruiz, MS, PMP Rural communities across California are facing a familiar pattern. When specialty access is limited and travel distances are long, patients often bypass local care to seek services elsewhere. This can result in delayed care, fragmented follow-up, or care that never happens at all.Read more
January 13, 2026 By Emilia Ochoa-Ruiz, MS, PMP Manager, California Telehealth Resource Center Maternal Health Day is more than a date on the calendar. It is a call to action to strengthen access to safe, high-quality care for mothers and families, especially those in rural and underrepresented communities. At the California Telehealth Resource Center (CTRC),Read more
January 5, 2026 By Jocelyn Jaime, MA Project Coordinator, California Telehealth Resource Center Effective January 1 – December 31, 2026 New Development The DEA and HHS have issued a fourth one-year extension of pandemic-era telehealth flexibilities for prescribing controlled medications. These flexibilities remain under the same requirements as previous extensions. Why This Matters This extensionRead more
