The California Telehealth Resource Center (CTRC) is a leading source of expertise and comprehensive knowledge in the development and operation of telemedicine and telehealth programs. Established as a federally designated Telehealth Resource Center in 2006, the CTRC is nationally recognized as one of fourteen HRSA funded Telehealth Resource Centers around the country.
Meet our team below
Lilian Gutierrez, MBA, M.Ed., Director of Federal Programs and Workforce Development leads the California Telehealth Resource Center. Lilian possesses a professional background of diversified leadership responsibilities and accomplishments – in the fields of healthcare, human services, and education. Her experience includes and is not limited to collaborative leadership initiatives with one of OCHIN’s HRSA-funded programs, the Health Center Controlled Network (HCCN), and OCHIN’s Knowledge Augmentation Team. The collaboration helps leverage health information technologies and provides greater access to health care to remove barriers to equitable care in underserved communities. Gutierrez is responsible for OCHIN’s strategy in moving into a fully Learning Health System that leverages health information technology through training and support services. In collaboration, she is responsible for connecting and packaging a new body of knowledge to influence performance among 200+ healthcare centers nationwide. Mission-driven, Lilian has formed partnerships with nonprofits to increase the health, well-being, and sustainability of displaced workers, including an assistive technology deployment service to reduce barriers such as access to telehealth and increase tech literacy and independence in patients. Gutierrez earned her BSBA, MBA, and M.Ed from Post University. She is a former board member of NSHMBA, joined ALPFA and SHRM.
Shubha Devadoss has been the Program Manager at CTRC since May 2021. She is a highly motivated and results-driven individual with a decade of experience in healthcare. She has a proven track record of meeting high expectations, managing multiple tasks, and successfully delivering projects on schedule. As a leader with an innovative mindset, Shubha inspires teams, embraces challenges, and is committed to bringing excellence to the programs she serves. Her areas of expertise extend across program management, process improvement, community and stakeholder engagements, and fostering effective operations within OCHIN’s Federal Programs department. Shubha is involved in overall program design and strategy and oversees the management of the CTRC program, including the website, projects, and other resource offerings. Prior to becoming the Manager for CTRC, she served as an Information Systems Analyst and Program Manager with the Federal Program Department. Shubha holds a Bachelor’s degree in Pharmacy from India and a Master’s degree in Health Administration from Portland State University.
Aislynn Taylor joined the program in 2017, bringing with her several years of dedicated patient advocacy, brand management, program coordination, and marketing experience. She is a detail-oriented professional with a record of success managing programs within the healthcare industry. As the CTRC Program Specialist, Aislynn supports the CTRCs training and resource development, working with the team to provide relevant information to California providers and patients, and track trends in technical assistance utilization. Aislynn leads CTRCs outreach efforts through the management of this website, various social platforms, and our monthly newsletter. Her experience in event planning supports the team in the preparation and hosting of regular training events, webinars, and the Annual CA Telehealth Summit. When away from work, Aislynn can be found exploring her surroundings in Northern California.
CTRC content intern, Mariah, is skilled in content writing, digital marketing, design, and social media analysis; and, has demonstrated her commitment to excellence through her recent acquisition of a Bachelor of Science in Digital Communications from Oregon State University. She is a dedicated and empowered individual who is happy to be helping to address equity in healthcare through her position at OCHIN’s California Telehealth Resource Center.
With her background in content writing and journalism, Mariah collaborates with the CTRC team and other industry experts to compile easy-to-read blog posts; allowing both providers and patients alike to learn more about telehealth news, insights, and more.
Before coming to CTRC, Mariah worked as a content specialist for the marketing company, Webfor, where she compiled hundreds of blogs, website content, social media captions, and more for her ten clients. Despite her knack for blog writing, she found that she desired work that had a higher purpose. Inspired by this revelation, Mariah applied to OCHIN, where she eventually found her niche.
Although she is new to the healthcare industry, Mariah’s love of knowledge has given her a new understanding of both telehealth and health equity. Fueled by this newfound knowledge, she has embraced her novel love of all things telehealth and plans to pursue a career in the industry.
