Need Help? (877) 590-8144
  • VIEW ALL RESOURCES
California Telehealth Resource CenterCalifornia Telehealth Resource CenterCalifornia Telehealth Resource CenterCalifornia Telehealth Resource Center
  • About CTRC
    • Our Mission
    • How We Do it
    • Our Team
    • Our Advisory Board
  • Tools and Resources
    • For Providers
    • Payment & Regulation
      • Digital Health Payment Guide
        • Digital Health Services Payment Guide Door 1
        • CTRC Digital Payment Guide – Door 2
    • Rural Health
    • Artificial Intelligence
    • Remote Physiological Monitoring
    • School-Based Telehealth
    • Patient Resources
    • Videos
    • Sustainability Calculator
    • Equipment Selection Tool
    • CTRC Blogs
    • CTRC Newsletters
  • Training and Education
    • CTRC Telehealth Online Courses
    • TeleHealth Course Finder
    • National Consortium of TRCs
    • Telehealth Summit
  • Events Calendar
  • Contact Us
Hands together to show that leveraging digital modalities to support transitions to value-based delivery and payment in California is successful.

Our Mission

The California Telehealth Resource Center (CTRC) offers no-cost, unbiased training and educational resources that help California providers and patients get the most from digital health. We create lasting change and improvement by focusing on implementation, sustainability, reimbursement and policy, integration, workflows, and patient/provider adoption.

As part of the National Consortium of Telehealth Resource Centers and the OCHIN family of companies, CTRC assists thousands of providers and patients annually. We have extensive experience supporting the health care safety net, rural and urban providers, and patients and families throughout California who may otherwise be unable to access quality health care due to geographic isolation, lack of insurance, disability, homelessness, and more.

Trusted Resource

Trusted Resource

Established as a federally designated Telehealth Resource in 2006

Nationally Recognized

Nationally Recognized

Aligned with HRSA-funded Telehealth Resource Centers nationwide – 14 in total

Unbiased Insights

Unbiased Insights

Housed within the California Telehealth Network (CTN), a non-profit 501(c)(3)

OCHIN Affiliated

OCHIN Affiliated

Part of the OCHIN family of organizations since 2017

Industry Experts

Industry Experts

35+ years of collective industry experience

Thought Leaders

Thought Leaders

2400+ conferences attendees hosted since 2013

Serving all 58 of California’s counties

Regionally Focused

Serving all 58 of California’s counties

Widely Endorsed

Widely Endorsed

97% of those surveyed would recommend the CTRC Summit to their friends

Benefits of
Implementing a Digital Health Program

Advances New Models

Advances New Models

With digital health, clinicians can extend their patient base beyond brick-and-mortar facilities—offering more convenient hours and providing more flexible, responsive patient follow-up care.

Boosts Patient Engagement

Boosts Patient Engagement

Today, digital health is being used to monitor chronic conditions from the comfort of a patient’s own home. Remote teams can act as consultative coaches who engage each patient in their unique health care journey.

Expands Health Care Access

Expands Health Care Access

Digital health and it’s different modalities such as audio synchronous​ and e-consults can be used to reach patients in rural areas, or those outside normal care delivery systems. It’s a valuable tool that assists with diagnosis, follow-up treatment, and ongoing patient education.

Improves Clinical Workflows

Improves Clinical Workflows

Digital health can help facilitate faster care delivery. It lets physicians triage each case—capturing and storing patient data to enhance communication and improve decision-making. Over time, this often increases patient trust and may even boost satisfaction scores.

Increases Practice Revenue

Increases Practice Revenue

Digital health may reduce overhead costs per visit, because it’s a highly efficient care model for both patient and provider. Physicians can often bill for uncompensated phone calls, while simultaneously extending hours to expand billable time. Digital health cuts down on appointment no-shows, and can often provide a competitive advantage by attracting/retaining a broader range of patients.

Enhances Quality of Care

Enhances Quality of Care

Virtual health can improve service delivery and treatment follow-through for acute conditions—especially in rural or remote settings. It may also reduce unnecessary ER visits, helping more patients comply with treatment protocols by eliminating the need to travel long distances.

Success Stories

The success stories on this page illustrate how digital health modalities such as telehealth, remote patient monitoring, and e-consult can literally change lives. It improves patient awareness, enhances clinical efficiency, reduces care-related costs, and more. It can also make a dramatic difference for underinvested communities and patient populations.

Use these inspiring examples as a blueprint for your own California-based telehealth program. Got a Success Story of your own? Share it with us!

SHARE YOUR STORY
READ ALL STORIES
Video: Telehealth Success in a School-Based Setting
08 Apr

Video: Toby’s Story; Patient and Family Perspective

Telehealth has been happening in some form or another for over 20 years, but the COVID-19 pandemic caused the

Comments are Closed / Success Stories,What's New / Read More
Video: Telehealth Success in a School-Based Setting
08 Apr

Video: Toby’s Story; Telehealth Success with ABA Services

Telehealth has been happening in some form or another for over 20 years, but the COVID-19 pandemic caused the

Comments are Closed / Success Stories / Read More
02 Apr

Video: Jill’s Story

Jill Hill is a patient at Chapa-De Indian Health, one of the health centers participating in the Sustainable Models

Comments are Closed / Success Stories / Read More

Questions? We Can Help!

VIEW ALL RESOURCESCONTACT US

California Telehealth Resource Center

The California Telehealth Resource Center (CTRC) is a leading source of knowledge and education for telehealth providers, patients, and safety net populations across California. A proud part of the National Consortium of Telehealth Resource Centers.

Phone: (877) 590-8144

Grow Your Telehealth Knowledge

  • Equipment Selection Tool
  • TeleHealth Course Finder
  • Sustainability Calculator
  • All Resources
  • Success Stories

Popular Resources

  • California Legislation & Regulatory Updates
  • National Consortium of TRCs
  • How Do I Use Telehealth?
  • Telehealth Specialty Provider List
  • Clinic-to-Patient Specific Workflow

Sign Up for Our Newsletter


The California Telehealth Resource Center (CTRC) and all resources and activities produced or supported by the CTRC are made possible by grant number U1UTH42520-01-01 from the Office for the Advancement of Telehealth, Health Resources and Services Administration, DHHS. This information or content and conclusions are those of the CTRC and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the U.S. Government. The information and tools presented on the California Telehealth Resource Center’s (CTRC) website are intended for general information purposes only and are not intended or implied to be a substitute for professional legal and billing advice. We recommend discussing billing and legal decisions with your organization’s compliance officer to ensure agreement or consulting with an attorney regarding any legal issue. All materials are strictly for informational and educational purposes only.
  • About CTRC
    • Our Mission
    • How We Do it
    • Our Team
    • Our Advisory Board
  • Tools and Resources
    • For Providers
    • Payment & Regulation
      • Digital Health Payment Guide
        • Digital Health Services Payment Guide Door 1
        • CTRC Digital Payment Guide – Door 2
    • Rural Health
    • Artificial Intelligence
    • Remote Physiological Monitoring
    • School-Based Telehealth
    • Patient Resources
    • Videos
    • Sustainability Calculator
    • Equipment Selection Tool
    • CTRC Blogs
    • CTRC Newsletters
  • Training and Education
    • CTRC Telehealth Online Courses
    • TeleHealth Course Finder
    • National Consortium of TRCs
    • Telehealth Summit
  • Events Calendar
  • Contact Us
California Telehealth Resource Center