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This toolkit is designed for healthcare leaders who are evaluating or overseeing remote monitoring initiatives and want a clear, practical foundation for decision‑making. It provides an executive‑level view of how Remote Physiological Monitoring (RPM) and Remote Therapeutic Monitoring (RTM) can be aligned with organizational goals, clinical priorities, and sustainability considerations. The toolkit supports leaders inRead more

Published November 18, 2025 By Jan Ileto, Policy and Regulatory Affairs Manager   With recent congressional action and evolving CMS guidance, providers may face confusion about what’s currently allowed and what is not. Please find the specific information you need below to navigate the current complexity. This table has been updated to account for updates, clarifications,Read more

Telehealth is important for providing medical care during an emergency, such as a pandemic or natural disaster. Providers can use telehealth to perform quick assessments, triage patients, and deliver patient care. Integrating telehealth into emergency preparedness plans is essential. This best practice guide from Telehealth.HHS.Gov provides detailed information and resources on using telehealth for emergencyRead more

The rapid increase in advanced artificial intelligence (AI) systems and applications in healthcare has occurred seemingly overnight.  Clinicians, operational staff, and provider leadership may not be aware that they are utilizing an AI system, may not know what questions to ask, nor know what policies, procedures, processes, and professional training should be in place toRead more

This Remote Patient Monitoring (RPM) Vendor Selection Toolkit poses key considerations for health centers selecting an RPM vendor as well as a systematic approach to vendor evaluation to identify the most suitable RPM partner.

This document from the U.S. Department of Health & Human Services provides patients with guidance on nondiscrimination in telehealth.

This toolkit provides an overview of considerations for selecting a telehealth technology vendor. This includes key questions to ask equipment vendors, suggestions for a phased approach to vendor selection, and questions you should be prepared for a vendor to ask customers.

Utilize this assessment guide to get a complete picture of your telehealth technology needs and readiness before making a purchase.

This troubleshooting guide is geared toward the clinic provider to include the use of stand-alone carts, laptops, desktops, and tablets. It should be noted that audio/video platforms vary, and it is important to read and follow the manufactures’ specific troubleshooting guidelines.

This position ensures the deployment and maintenance of virtual care operations for the entire organization.