Ready for the Next Step?

Telehealth coordinators, build the knowledge and skills you need to support patients (and your team) more effectively.

Learn key concepts and insights that help you rapidly ramp up your understanding of telehealth.

Don’t sign on the dotted line until you arm yourself with this list of critical questions.

Quickly familiarize yourself with the latest reimbursement guidelines from Medicare, Medi-Cal, and private payers in this online course!

This document from the U.S. Department of Health & Human Services provides patients with guidance on nondiscrimination in telehealth.

This toolkit provides an overview of considerations for selecting a telehealth technology vendor. This includes key questions to ask equipment vendors, suggestions for a phased approach to vendor selection, and questions you should be prepared for a vendor to ask customers.

Utilize this assessment guide to get a complete picture of your telehealth technology needs and readiness before making a purchase.

This troubleshooting guide is geared toward the clinic provider to include the use of stand-alone carts, laptops, desktops, and tablets. It should be noted that audio/video platforms vary, and it is important to read and follow the manufactures’ specific troubleshooting guidelines.

This position ensures the deployment and maintenance of virtual care operations for the entire organization.

Room design impacts the quality of the virtual care encounter and should not be overlooked during the development of a telehealth program. This document provides practical information and advice on the major components that should be addressed in designing virtual care space.

A Guide to Accelerate States’ Ability to Telework

CTRC presents key considerations, divided into six sections, to guide California health care executives as you weigh the right balance of virtual solutions to complement in-person care for your health center and the patients you serve.

This toolkit is intended to help California providers and patients optimize RPM for better, more equitable care. Practices that embrace RPM technologies today, will be well positioned to leverage eminent powerful advances that build on RPM to transform care as we know it.

The goal of the Program Developer is to allow new programs to learn from the experience of others, to

Read about three key aspects of service delivery: administration/management, clinical practice, and technical design/architecture.

The visual aspect of dermatology makes it especially well-suited to telehealth. Get helpful insights and guidelines here.

Learn how to improve outcomes and make more accurate diagnoses with these detailed guidelines.

If you’re looking for proven billing and reimbursement insights you can start implementing right away, take advantage of our latest Reimbursement Guide, now updated for 2022!

Don’t sign on the dotted line until you arm yourself with these critical questions.

Telehealth Resource Center (TRC) representatives interviewed 131 Subject Matter Experts from over 50 FQHC/RHC clinics. Four key points were found to be best practices for telehealth in response to COVID-19.

This factsheet provides recommendations for providers when treating patients with disabilities via telehealth. It includes both general recommendations for providers as well as specific tips when treating patients who are deaf or have hearing loss, patients who are blind or have vision loss, and patients with physical/developmental disabilities.

Get proven insights reflecting years of nationwide program experience–from providers just like you. Don’t reinvent the wheel; start here instead!