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Join our Telehealth Implementation Workshop Virtual Series  

By Aislynn Taylor | Blog | Comments are Closed | 15 April, 2022 | 0

Learn How to Implement and Scale Your Virtual Care Program

New technologies are fundamentally changing the way people interact with health care. Successful implementation of hybrid virtual care is imperative for improving patient outcomes and ensuring financial stability for health care practices.  CTRC Telehealth Implementation Workshop Series is designed to help health centers to evaluate their telehealth programs and create a successful strategy for improving virtual care delivery.

Our curriculum was developed by staff with over 40 years of combined knowledge and experience in telehealth, in collaboration with a diverse community of health care pioneers and innovators who have shared their experience and wisdom with us over the years. If you are seeking to improve or launch a new telehealth program at your health center, join us in this upcoming Virtual Workshop Series!

Learning Objectives:

Participants will use the CTRC Telehealth Implementation Roadmap to navigate the critical steps in successfully planning or revitalizing a telehealth program. During each session, we will share tips, tools, and guidelines to help our participants successfully navigate telehealth implementation. Participants will also have the opportunity to connect with peers and organizations in similar positions for shared learning. Whether you are launching a new telehealth program, looking for change management guidance, or just seeking out opportunities for improvement to take your telehealth program to the next level, this series will provide you with ample insight and opportunities.

The areas addressed during this series of sessions will include specialty service needs, payer mix, technical infrastructure, staffing resources, virtual visit best practices, clinical staff and administrative leadership buy-in, and additional program success and sustainability considerations.

This series is limited to the first 20 organizations to register and submit a telehealth organization readiness assessment. A maximum of three attendees per organization can attend each session. These limitations are in place to ensure the quality of the workshop experience. Each workshop session will be a 90-minute session from noon to 1:30 pm PT, extending our usual office hour session time with an additional 30 minutes to allow for interactive and constructive group discussions. Participants are required to complete and submit a telehealth organizational readiness assessment for their organization to the CTRC by May 10, 2022, to participate in sessions two, three, and four. Attendees will also be asked to complete a post-training evaluation survey.

Assess – Establish – Define – Implement – Improve

Series Overview:

SESSION ONE Assessing Program Needs April 19th at noon PT.

This session will kick off the series, providing an overview of expectations and focusing on the assessment portion of the Telehealth Implementation Roadmap, which will guide the following sessions. A needs assessment helps an organization identify key unmet needs and devise effective strategies and approaches to meet them. The initial clinical analysis helps to clarify objectives and shared expectations, improve coordination of services and resources, and provide a supporting structure for your program evaluation. Attendees will be required to complete and submit a telehealth organizational readiness assessment to the CTRC to register and participate in the following three sessions. Session materials now available. For the slide deck: CLICK HERE  For Q&A: CLICK HERE

Participation in session one is not required, you can still join us for the remaining sessions by completing the following assessment.

CLICK HERE FOR THE CTRC TELEHEALTH ORGANIZATIONAL READINESS ASSESSMENT

SESSION TWO Establishing & Defining Your Program May 24th at noon PT

In this session, CTRC will use the results from the assessments submitted by attendees to guide this training. Topics on this day may include program sustainability, telehealth team roles and responsibilities, clinical workflows, best practices for high engagement, considerations for vetting provider groups, and general telehealth technology guidance.

REGISTER HERE

SESSION THREE Program Implementation June 21st at noon PT

CTRC will review some general telehealth training in this session including techniques for good web-side manner and tips for improving patient and provider visit satisfaction. Participants will have space for peer learning when discussing clinical outcomes and performance goals.

REGISTER HERE

SESSION FOUR Program Improvements & Beyond the Basics July 19th at noon PT

After assessing the initial performance of your program, considering service utilization, provider and patient satisfaction, and other key factors, you should begin to implement the quality improvement process that was developed during the planning and implementation process.

REGISTER HERE

 

For more questions or more information about this workshop series email us at CalTRC@ochin.org

 

 

 

 

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The California Telehealth Resource Center (CTRC) is a leading source of knowledge and education for telehealth providers, patients, and safety net populations across California. A proud part of the National Consortium of Telehealth Resource Centers.

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The California Telehealth Resource Center (CTRC) and all resources and activities produced or supported by the CTRC are made possible by grant number U1UTH42520-01-01 from the Office for the Advancement of Telehealth, Health Resources and Services Administration, DHHS. This information or content and conclusions are those of the CTRC and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the U.S. Government. The information and tools presented on the California Telehealth Resource Center’s (CTRC) website are intended for general information purposes only and are not intended or implied to be a substitute for professional legal and billing advice. We recommend discussing billing and legal decisions with your organization’s compliance officer to ensure agreement or consulting with an attorney regarding any legal issue. All materials are strictly for informational and educational purposes only.
  • About CTRC
    • Our Mission
    • What We Offer
    • How We Do it
    • Our Team
  • Tools and Resources
    • For Providers
    • Patient Resources
    • Reimbursement Policy
    • Remote Patient Monitoring
    • School-Based Telehealth
    • Videos
    • Sustainability Calculator
    • Equipment Selection Tool
    • CTRC Blogs
    • CTRC Newsletters
  • Training and Education
    • Telehealth Online Courses
    • TeleHealth Course Finder
    • National Consortium of TRCs
    • Telehealth Summit
  • Events Calendar
  • Contact Us
California Telehealth Resource Center