Blog

While it remains to be seen if temporary waivers will be made permanent after the PHE is lifted, the fate of audio-only visits–real-time telephone visits unaccompanied by a video component—is a topic of wide-ranging opinion and debate.

This toolkit provides an overview of considerations for selecting a telehealth technology vendor. This includes key questions to ask equipment vendors, suggestions for a phased approach to vendor selection, and questions you should be prepared for a vendor to ask customers.

Utilize this assessment guide to get a complete picture of your telehealth technology needs and readiness before making a purchase.

This troubleshooting guide is geared toward the clinic provider to include the use of stand-alone carts, laptops, desktops, and tablets. It should be noted that audio/video platforms vary, and it is important to read and follow the manufactures’ specific troubleshooting guidelines.

This guide outlines how to avoid the common mistakes of choosing and implementing telehealth technology. Click to DownloadRead more

The COVID 19 Pandemic has accelerated the acceptance of telemedicine into the practice
of medicine.

This position ensures the deployment and maintenance of virtual care operations for the entire organization.

Room design impacts the quality of the virtual care encounter and should not be overlooked during the development of a telehealth program. This document provides practical information and advice on the major components that should be addressed in designing virtual care space.

Workflow tends to vary from one practice to another, but this step-by-step illustration provides a general overview of a crisis care management workflow.

Telehealth Resource Center (TRC) representatives interviewed 131 Subject Matter Experts from over 50 FQHC/RHC clinics. Four key points were found to be best practices for telehealth in response to COVID-19.