Telehealth has been happening in some form or another for over 20 years, but the COVID-19 pandemic caused more providers and patients than ever to make the shift to virtual services when the lockdown restricted in-person appointments. Get an inside look on how virtual access to these services impact students and their families during this time. Part 1 of 4 in this series following one student and their family experience with virtual care during the COVID-19 pandemic.