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Competency Models: Gaps Between Telehealth Provider Experiences and Telehealth Provider Literature

Competency Models: Gaps Between Telehealth Provider Experiences and Telehealth Provider Literature

September 20, 2023

Event Description

This qualitative research study analyzes telehealth provider experiences and perceptions of literature-based telehealth provider competency models. 14 telehealth experts participated in semi-structured interviews categorically capturing each participant’s review of two telehealth provider competency models. Participants shared their perceptions of the models’ effectiveness based on their professional telehealth application experiences. Based on the participants’ assessment a third telehealth provider competency model was developed. In addition to the new competency model, conclusions regarding gaps in telehealth provider competencies literature and telehealth provider competencies experiences are discussed.

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Learning Objectives

  • Summarize telehealth provider competencies frequently communicated in literature and in application.
  • Analyze gaps, based on telehealth expert experiences, between literature-based telehealth competencies and application-based telehealth provider competencies.
  • Evaluate the significance of the telehealth provider literature and telehealth provider application competency gap.
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WATCH THE RECORDING HERE

Presenter:

Jillian R. Williamson Yarbrough

Clinical Assistant and the Virginia Engler Professor of Management at West Texas A&M University

Jillian R. Williamson Yarbrough is a Clinical Assistant and the Virginia Engler Professor of Management at West Texas A&M University. She earned her BS in Education from Texas Christian University, her MS, MBA, and Ph.D. from Texas A&M University in Management/Educational Human Resource Development, and her MS in Forensic Psychology from The University of North Dakota. Dr. Yarbrough has over 20 years of experience in higher education and management development. Her areas of research include telehealth provider competencies, rural telehealth best practices, incivilities in the workplace, and empathetic management. Her work has most recently been published in Rural Society and The Journal of Health and Human Services.

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Details

Date:
September 20, 2023
Time:
12:00 pm - 1:00 pm
Cost:
Free
Website:
https://youtu.be/P0KT9y-7LzQ

Venue

Online/Webinar

Organizer

CTRC
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The California Telehealth Resource Center (CTRC) is a leading source of knowledge and education for telehealth providers, patients, and safety net populations across California. A proud part of the National Consortium of Telehealth Resource Centers.

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The California Telehealth Resource Center (CTRC) and all resources and activities produced or supported by the CTRC are made possible by grant number U1UTH42520-01-01 from the Office for the Advancement of Telehealth, Health Resources and Services Administration, DHHS. This information or content and conclusions are those of the CTRC and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the U.S. Government. The information and tools presented on the California Telehealth Resource Center’s (CTRC) website are intended for general information purposes only and are not intended or implied to be a substitute for professional legal and billing advice. We recommend discussing billing and legal decisions with your organization’s compliance officer to ensure agreement or consulting with an attorney regarding any legal issue. All materials are strictly for informational and educational purposes only.
  • About CTRC
    • Our Mission
    • How We Do it
    • Our Team
    • Our Advisory Board
  • Tools and Resources
    • For Providers
    • Payment & Regulation
      • Digital Health Payment Guide
        • Digital Health Services Payment Guide Door 1
        • CTRC Digital Payment Guide – Door 2
    • Rural Health
    • Artificial Intelligence
    • Remote Physiological Monitoring
    • School-Based Telehealth
    • Patient Resources
    • Videos
    • Sustainability Calculator
    • Equipment Selection Tool
    • CTRC Blogs
    • CTRC Newsletters
  • Training and Education
    • CTRC Telehealth Online Courses
    • TeleHealth Course Finder
    • National Consortium of TRCs
    • Telehealth Summit
  • Events Calendar
  • Contact Us
California Telehealth Resource Center