This toolkit provides an overview of considerations for selecting a telehealth technology vendor. This includes key questions to ask equipment vendors, suggestions for a phased approach to vendor selection, and questions you should be prepared for a vendor to ask customers.

Published November 18, 2025 By Jan Ileto, Policy and Regulatory Affairs Manager   With recent congressional action and evolving CMS guidance, providers may face confusion about what’s currently allowed and what is not. Please findRead more

This Remote Patient Monitoring (RPM) Vendor Selection Toolkit poses key considerations for health centers selecting an RPM vendor as well as a systematic approach to vendor evaluation to identify the most suitable RPM partner.

Utilize this assessment guide to get a complete picture of your telehealth technology needs and readiness before making a purchase.

This troubleshooting guide is geared toward the clinic provider to include the use of stand-alone carts, laptops, desktops, and tablets. It should be noted that audio/video platforms vary, and it is important to read and follow the manufactures’ specific troubleshooting guidelines.