NCTRC Webinar - Integrated Patient Portals and Improving the Virtual Experience
2022-05-19 11:00 - 12:00 UTC
Hosted by: California Telehealth Resource Center
Presented by:
Rob Kaye – Technical Program Manager for Digital Patient Engagement, OCHIN Inc.
Tyra Brown – Improvement Advisor, OCHIN Inc.
Allison Pierce – User-Centered Design Specialist, OCHIN Inc.
Description:
Patient portals offer a secure and convenient connection between the patients and their healthcare providers. Studies have shown that portals increase patient engagement in their health, identifying unmet clinical needs, and reducing downstream health events. They also help in timely access for patients to their healthcare data such as test results and visit schedules, which improves communications between patients and providers. With the rise of video visits and the adoption of digital tools during the pandemic, there is an opportunity to re-focus on how to best use them. The webinar will discuss how health centers can leverage integrated patient portals for improving the virtual care experience.
REGISTER HERE

Telehealth Implementation Workshop Series - Session Two: Establish & Define
2022-05-24 12:00 - 13:30
In this session, CTRC will use the results from the assessments submitted by attendees to guide this training. Topics on this day may include program sustainability, telehealth team roles and responsibilities, clinical workflows, best practices for high engagement, considerations for vetting provider groups, and general telehealth technology guidance.
For session information CLICK HERE
For the CTRC Telehealth Organizational Readiness Assessment CLICK HERE
For Registration CLICK HERE

Telehealth Implementation Workshop Series - Session Three: Program Implementation
2022-06-21 12:00 - 13:30
CTRC will review some general telehealth training in this session including techniques for good web-side manner and tips for improving patient and provider visit satisfaction. Participants will have space for peer learning when discussing clinical outcomes and performance goals.
For session information CLICK HERE
For the CTRC Telehealth Organizational Readiness Assessment CLICK HERE
For Registration CLICK HERE

UMTRC Webinar: Transition of Care from Hospital to Home – A Remote Patient Monitoring Story
2022-06-23 10:00 - 11:00
This will be a collaborative 30-minute presentation with the UMTRC and the NETRC with open Q&A for any Remote Patient Monitoring questions you may have.
Participants will learn about:
• Basic use cases for Remote Patient Monitoring
• Resources for starting a Remote Patient Monitoring Program
• What a RPM visit looks like through a simulated patient and provider interaction
Speakers:
Cameron Hilt, MPH, is the Program Director for the Upper Midwest Telehealth Resource Center and the Crossroads Partnership for Telehealth at the Indiana Rural Health Association.
Reid Plimpton is the Program Manager for the federally funded (HRSA/FORHP) Northeast Telehealth Resource Center, a member of the National Consortium of Telehealth Resource Centers. While assisting organizations in developing, implementing, and expanding telehealth programs, he researches and tracks telehealth reimbursement policies, legal and regulatory issues, model programs, telehealth technology, and other topics. Mr. Plimpton completed his Master of Public Health with Honors from The Dartmouth Institute for Health Policy and Clinical Practice in June of 2019.

Medicaid Telehealth Policy & Substance Use Disorder
2022-06-24 11:00 - 12:00
In addition to COVID-19, the United States faced another public health crisis, the opioid epidemic. During COVID-19 some substance use disorders (SUD) patients found themselves cut off from care. Telehealth was used to help alleviate some of these access issues. This webinar will focus on how some state Medicaid programs addressed the use of telehealth to treat SUD.

Telehealth Implementation Workshop Series - Session Four: Program Improvements
2022-07-19 12:00 - 13:30
After assessing the initial performance of your program, considering service utilization, provider and patient satisfaction, and other key factors, you should begin to implement the quality improvement process that was developed during the planning and implementation process.
For session information CLICK HERE
For the CTRC Telehealth Organizational Readiness Assessment CLICK HERE
For Registration CLICK HERE

NCTRC Webinar - Possible Futures: Telehealth During and After the Pandemic
2022-07-21 11:00 - 12:00
Hosted by: Pacific Basin Telehealth Resource Center
Presented by:
Matthew Koenig, MD – Telemedicine Director/Neurology Specialist
Description:
Dr. Matthew Koenig is a Neurointensivist at the Queen’s Medical Center (QMC). QMC is one of Hawaii’s largest health care systems. Dr. Koenig serves as the Medical Director of Telehealth for QMC and is an Associate Professor of Medicine with the University of Hawaii John A. Burns School of Medicine. Dr. Koenig led the development of the Hawaii Telestroke network which has saved many lives and millions of dollars. Dr. Koenig has been a strong advocate for telehealth prior to the pandemic and a leader guiding the way for the use of technology throughout this public health emergency. Dr. Koenig will present his experiences as well as his future vision of telehealth.

The Golden State for Telehealth: What's Next for California – CTRC’s 10th Annual Telehealth Summit
2022-08-09 - 2022-08-10
The Tenth Annual Telehealth Summit hosted by the California Telehealth Resource Center (CTRC) will be held online from August 9-10. This year’s event will provide unbiased education that helps California providers and patients get the most from telehealth, connect California providers and community organizations with telehealth resources available to them, as well as provide opportunities for engaging stakeholders in peer-to-peer learning through facilitated group discussions.
CLICK HERE for more information and registration!

NCTRC Webinar - Telehealth for Older Adults: Principles, Guidelines and Lessons Learned
2022-08-18 11:00 - 12:00
Hosted by: Mid-Atlantic Telehealth Resource Center
Presented by:
Laurie Archbald-Pannone, MD,MPH,AGSF, FACP
University of Virginia
Associate Professor
Assistant Dean for Student Affairs, Dunglison College
Claude Moore Professor of Geriatrics
Michael Kurliand, MS, BSN, RN-BC
West Health Institute
Director of Telehealth and Process Improvement
Description:
There are documented resources for delivering care to older adults, for telehealth best practices, for specific sites of care, but little to none that address all three aspects. To address the gap, West Health Institute is working with leading experts in older adults, telehealth and healthcare in a national collaborative. The objective of the collaborative is to accelerate progress in the adoption of telehealth that meets the needs of older adults through the development of a framework that healthcare organizations can use to develop and enhance care delivered through telehealth for older adults.

CTRC Webinar: Remote Patient Monitoring – Real World Implementation
2022-08-23 12:00 - 13:00
This session provided an introduction and overview of Remote Patient Monitoring (RPM) including the foundation of building the right team and how to assess, plan, and identify clinical use cases. Participants will gain insight for selecting the right technology and increase their understanding of reimbursement, budget considerations, policies, protocols, and procedures for RPM program sustainability and success.
Guest Speaker: Megan Bowen, NCQA PCMH CCE
CLICK HERE TO VIEW THE SLIDE DECK
CLICK HERE TO WATCH THE SESSION RECORDING ON OUR YOUTUBE CHANNEL
CLICK HERE FOR THE Q&A SUMMARY

4th Annual UMTRC Telehealth Conference
2022-09-13 - 2022-09-14 | Gillespie Conference Center, South Bend, IN, United States
The 4th Annual UMTRC Telehealth Conference is designed to be of interest to a wide range of professionals including clinicians, administrators, public health officials, rural health clinics, federally qualified health centers, local health departments, universities/students, and others interested in the development and delivery of telehealth in their community.

NCTRC Webinar – Reimagining Reimbursements: Planning For Sustainability For Telehealth Practice
2022-09-15 11:00 - 12:00
Hosted by: Heartland Telehealth Resource Center
Presented by:
Richelle Marting, JD, MSHA, RHIA, CPC, CEMC, CPMA, CPC-I
Healthcare Reimbursement and Regulatory Compliance Attorney
Description:
As the Public Health Emergency comes to an end and reimbursement flexibilities adjust to accommodate current telehealth practice, providers need to adjust to plan for sustainable programs. In this session, regulatory guidelines will be reviewed as they relate to reimbursements for health care providers. A case study will be provided to demonstrate adjustments to services, practice processes and training to plan for financial support to facilitate continuity of telehealth care. The corresponding reimbursement mechanisms will be outlined to illustrate how the telehealth program can be financially sustained.
Register HERE

TRC Regional Conference - Innovation in Telehealth
2022-09-26 - 2022-09-28 | Marriott Salt Lake Downtown at City Creek, Salt Lake City, UT, United States
The NRTRC is pleased to announce that registration for the 2022 Northwest Regional Telehealth Resource Center Annual Conference is now open. Presented in person this year, the theme is “Innovation in Telehealth”. Join us as we discuss, reflect, and respond with subject matter experts. Please visit nrtrc.org/conference to register and for more information.
#2022NRTRCAnnualConference

TRC Regional Conference - Exploring the Telehealth Universe
2022-09-29 - 2022-09-30 | Southbridge Hotel and Conference Center, Southbridge, MA, United States
The Northeast Telehealth Resource Center (NETRC) is pleased to invite you to participate in the 8th annual Northeast Regional Telehealth Conference to be held on September 29-30, 2022 in Southbridge Massachusetts! With both in-person and virtual attendance options, this years’ event will be available to meet your needs in any format, and will have the same fun & content-packed agenda you’ve come to expect at a NETRC conference; 2 days packed full of information and use cases across the telehealth spectrum.
Stakeholders from across the seven-state NETRC region (New England and New York) and beyond will share telehealth best practices and innovation, network with colleagues, and identify opportunities to advance telehealth. Join us for this year’s event, which focuses on “Exploring the Telehealth Universe,” inclusive of interdisciplinary models, policy considerations, and various other unique ways to transform healthcare.

Your Resource for Telehealth Success - Learn How CTRC Can Support Your Program
2022-10-18 12:00 - 13:00 | Online/Webinar
Join our team for this informational office hour session hosted by the California Telehealth Resource Center. The hosts will introduce the latest and most popular resources and offerings for all things telehealth. Whether you are implementing or optimizing, looking to educate your patient population, understand reimbursement, or develop clinical policies and procedures, CTRC has something for you. Attend this session to discover unique opportunities for CTRC to help support your telehealth program.
This event has passed. CLICK HERE to view the presentation slides from this session.

ISfTeH Global Connections for Sustainable Telehealth Conference
2022-11-06 08:00 - 2022-11-07 17:00 | DoubleTree by Hilton, San Jose, Ca, 2050 Gateway Place, San Jose, 95110, United States
The CTRC Team is attending in person! Find us in the exhibit hall, we hope to see you!

At this event, a unique blend of CEOs, healthcare executives government officials, and global stakeholders are invited to take part in the opportunity to network and discuss the expansion of telehealth in national and international markets of high growth. With projected significant continued growth in the telehealth market globally, we are excited to bring leaders together to this one-of-a-kind meeting to discuss successful business models, opportunities in emerging markets, the challenges, and solutions for cybersecurity and international regulatory navigation.
SPECIAL DISCOUNT CODE for 20% off registration ($100 value): IsftehCTRC
Organized by ISfTeH
The International Society for Telemedicine and eHealth (ISfTeH) is a federation of 45 national professional associations in the Telemedicine and eHealth space globally. The society also has institutional, corporate, and individual members in another 35 plus countries worldwide. As a global partner in digital health with a footprint in over 110 countries and territories, the mission of the ISfTeH since its inception 25 years ago has been to “facilitate the international dissemination of knowledge and experience in Telemedicine and eHealth and provide access to recognized experts in the field worldwide.”

REGISTER HERE

Ch-Ch-Ch-Changes: Learn About Telehealth Policy for 2023
2022-11-15 | Online/Webinar
Changes are coming next year! While many of the barriers to telehealth have been removed during the COVID pandemic, it’s important to understand which temporary telehealth policies disappear when the public health emergency ends.
In this session, the focus was on the many policy changes coming into effect in the new year. CTRC welcomed guest host Carol Yarbrough who provided an overview of the significant changes and updates to telehealth policy before opening the floor for questions and discussion from the audience. Virtual care enthusiast and UCSF employee Carol Yarbrough, MBA CCA CPC OCS CHC is an ardent advocate of supporting, teaching, and shaping virtual policy and interpretation.
Click Here to View the Presentation Deck
Session Recording Available Here
Click Here to View the Q&As

SEARCH 2022 - The National Telehealth Research Symposium
2022-11-16 - 2022-11-18 | Online/Webinar
SEARCH 2022 – The National Telehealth Research Symposium will showcase connected health efforts, strategies, and partnerships, specifically those that focus on the research of telemedicine, telehealth, eHealth, mHealth, and other healthcare technologies.

National Rural Health Day
2022-11-17
“The National Organization of State Offices of Rural Health (NOSORH) sets aside the third Thursday of every November to celebrate National Rural Health Day (NRHD).
NRHD is an opportunity to “Celebrate the Power of Rural” by honoring the selfless, community-minded and determined spirit that prevails in rural America. NRHD showcases the efforts of rural healthcare providers, organizations and cooperatives, State Offices of Rural Health, and stakeholders from various industry sectors dedicated to addressing Social Determinants of Health (SDOH) and the unique healthcare challenges that rural citizens face today and into the future.” – Power of Rural

Change Management: Mobilizing People to Deliver Results
2022-12-15 | Online/Webinar
Discover tips for navigating and leading staff through organizational change! In this session, CTRC is joined by guest host, Kelly Schulte, MSN, RN, CMS, LBBH, and CPHQ, of OCHIN who will present on the foundations of change management, managing people through change, and how it relates to telehealth implementation.
Content covered in this presentation will include:
• Change Management Overview
• Effective Change Management Measures
• Change Management Best Practices and Pitfalls
• Transformation and Sustainability
Click Here to view the presentation slides.
Click Here to watch the recording on the CTRC YouTube Channel.

School Health Services Provided via Telehealth: Where are we now?
2023-01-17 12:00 - 17:00
View the Recording Here
Description:
With the COVID-19 pandemic, many schools and School-based Health Centers transitioned to telehealth services as a strategy for meeting student health needs when school campuses were closed. With improved technology, internet access, and a recognition of the importance of school-based health, telehealth has emerged as an opportunity to serve students more widely and equitably. The California School-Based Health Alliance will provide an overview of school health services in the state, focusing on current and aspirational telehealth provisions. They will discuss key models, strengths and possible pitfalls, and recommendations.
Guest Speakers:
Sergio J. Morales is the Executive Director of the California School-Based Health Center Alliance (CSHA), a statewide non-profit which aims to improve the health and academic success of children and youth by advancing health services in schools. Sergio brings more than 20 years of experience working in community health, building innovative solutions through a social justice and health equity lens focusing on sexual + reproductive health, with an emphasis on: communities of color, adolescents, and LGBTQ+ communities. Sergio strengthened his passion for school health services having spent 7 years managing a School-Based Health Center run by Tiburcio Vasquez Health Center in Hayward, CA. Most recently he was the Associate Vice President of Programs at Essential Access Health where he was responsible for all community health programs and partnerships, including the Title X Family Planning program and the STI Prevention Center. Sergio attended the University of California at Santa Barbara and earned a BA in Chicana/o Studies and a BA in Sociology. Sergio attended the University of San Francisco and earned a Master’s in Public Administration.

Amy Manta-Ranger has worked in adolescent health for over 20 years, with a particular focus on school-based health centers. She started her career as a Health Educator at a high school SBHC in Union City; spent many years training adults on adolescent health topics at Health Initiatives for Youth, and ran multiple child and adolescent health promotion programs through the City of Berkeley. At La Clinica de La Raza, an Oakland-based federally qualified health center with eight school-based health centers, over 8 years, she expanded the behavioral health services in the SBHC department, and launched public health screening protocols and trauma interventions. As the Director of Programs for California School-Based Health Alliance, she has supported the expansion of SBHCs in multiple regions throughout the state and promoted SBHC sexual and reproductive health best practices. She has an MPH from San Jose State University.

Sang Leng Trieu, Consultant has been working in school-based health care for more than fifteen years. The first six years were spent with the California School-Based Health Alliance (CSHA) where she supported the development of school-based health centers for five counties in the Southern California region. From 2012 to 2021, Sang served in several positions at The Los Angeles Trust for Children’s Health where she supported the Wellness Network of the Los Angeles Unified School District, the Data xChange project, and research efforts. She is pleased to return to CHSA as a consultant supporting the expansion of school-based health centers in the Inland Empire. Sang is trained in public health. As a marathon runner, she has raced in all 50 states and seven continents. View the Presentation Slide Deck Here

NCTRC Webinar - Telehealth Policy in 2023
2023-01-18 11:00 - 12:00 | Online/Webinar
Mei Kwong, Executive Director at the Center for Connected Health Policy (CCHP), the federally designated national telehealth policy resource center will be going over where current federal telehealth policy stands, what to expect in 2023, and what may happen around telehealth policy as the year progresses.
CLICK HERE TO REGISTER

ITUP’s 27th Annual Conference, Cultivating an Equitable Future of Health
2023-02-06 - 2023-02-07 | Sheraton Grand Sacramento, 1230 J St., Sacramento, California, 95814, United States
ITUP’s Annual Conference brings together California’s most prominent health leaders and stakeholders to share their insights as California collectively strives towards creating a more equitable health system. At ITUP’s first in-person conference since 2020, attendees will once again connect with colleagues and cultivate new relationships! ITUP’s 27th Annual Conference, Cultivating an Equitable Future of Health, will highlight key strategies to make health care coverage meaningful and discuss what’s needed going forward to create an equitable health system for all Californians.

Remote Patient Monitoring Event: Learn, Engage, Advance
2023-02-09 12:00 - 16:00 | Online/Webinar
Brought to You by CTRC & CHCF
This event aims to provide education on real-world RPM practice and foster a network of peers for shared learning. This event was made possible, free of cost, with the support of the California Health Care Foundation (CHCF). Registration is required to participate.
Event Materials:
CLICK HERE to view the Event Recordings on our YouTube Channel.
CLICK HERE to view the agenda.
CLICK HERE to view the Q&A form from the session.
CLICK HERE to view the main slide deck.
The following slides have been shared by the SMEs who presented during the LIVE event:

Neighborhood Health Care – presented by Michelle Hughes, PharmD, BCACP
Northeast Valley Health Corporation – presented by Alejandra Mata & Cristabel Castro
Lifelong Medical Care – presented by Mia Calamba, PTA, MHA & Joy Pardillo, PTA
Contra Costa Health Services – presented by Jersey Neilson

Telemedicine Policy Update - The past, present, and future of the regulation of telemedicine
2023-03-14 12:00 - 13:30 | Online/Webinar
In this session we review and discuss current, changing, and future legal and regulatory requirements applicable to telemedicine and the expansion of telemedicine. The session will include and focus on COVID-19 and Medicare reimbursement, licensure and prescribing issues, the fraud and abuse focus of the Office of Inspector General, and the continued emergence of telemedicine in clinical trials.
RECORDING AVAILABLE HERE
PRESENTATION SLIDES AVAILABLE HERE
Guest Speaker: Monica R. Chmielewski is a partner and health care and life sciences lawyer with Foley & Lardner LLP. She focuses her practice solely in representing health care providers, pharmaceutical and medical device companies, and pharmacies in the area of health care, health care transactions, clinical research, supply chain, and food and drug law. Monica is co-chair of the firm’s Life Sciences Industry Team. She is also vice chair of the firm’s Health Care Industry Team.

NCTRC Webinar - Social Determinants of Health and Value-Based Pay
2023-04-20 11:00 - 12:30 | Online/Webinar
REGISTER HERE
Hosted by: California Telehealth Resource Center
Description:
Value-Based Pay efforts are increasingly acknowledging the importance of patient social complexity in addition to traditional focus on clinical complexity and utilization. This webinar will discuss how social determinants of health screening and action by providers are being measured and tied in to payer and health system approaches in order to drive equity and sustainability in their programs.
Presented by:
Ned Mossman, MPH – Director, Social and Community Health at OCHIN, Inc

Ned Mossman has spent over 20 years at the intersection of healthcare, research, and IT. In 2014 he joined OCHIN, a nationwide nonprofit health innovation network serving Community Health Centers and Critical Access Hospitals. In his current role he oversees OCHIN’s nationally recognized initiatives around increasing collective understanding of social needs assessment, cross-sector collaboration, health equity, and value-based care. He also plays an active role in a number of national stakeholder groups focused on bridging healthcare and social needs, including the HL7 Gravity Project, where he Co-Chairs the Strategic Advisory Committee. Since 2018, he has served on the Board of Directors of 211info, a nonprofit that helps people identify and navigate social service programs in their communities to address needs such as housing, hunger, childcare, and transportation. Mr. Mossman received a Master of Public Health in Epidemiology and Biostatistics from Oregon Health & Science University in 2002.

Virtual Telehealth Workshop: Tips and Strategies for Program Success
2023-04-26 12:00 - 15:30 | Online/Webinar
Join CTRC for this virtual interactive workshop! This workshop, designed for health centers with existing telehealth programs, will answer questions about change management best practices, telehealth patient and provider satisfaction, and long-term operational considerations. Participants will benefit from interactive conversations with Subject Matter Experts, advanced program insights, and tailored resource selections.
THIS IS AN INTERACTIVE LEARNING EVENT FOR HEALTH CENTERS. REGISTRATION IS REQUIRED TO ATTEND.
REGISTER HERE
Part 1 – Introduction & Key Considerations
Part 2 – Managing Change & Program Improvements
Part 3 – Hybrid Model Operations & Improving the Virtual Care Experience
Objectives:

Participants will gain a deeper knowledge of hybrid model telehealth program operations and best practices through facilitated discussions.
Participants will develop skills to assess a telehealth program for optimal success, identify areas for improvement and set metrics for regular progress monitoring.
Participants will learn tips for managing staff through telehealth program changes and development.
Participants will receive tailored insights and resource selections to support program success.

The event will be recorded and materials will be provided to registrants after the session.

TeleBehavioral Health Summit
2023-05-09 10:00 - 2023-05-10 15:30 | Virtual
The TeleBehavioral Health Summit (TeleBH Summit) is a free two-day, CME-accredited virtual conference, solely focused on today’s emerging topics in digital and TeleBehavioral Health care.
Building on the Behavioral Health Institute’s TeleBehavioral Health Training series, the TeleBH Summit brings together national subject matter experts and thought leaders to address the challenges and innovations in the new digital landscape brought on by the dramatic changes caused by the COVID public health emergency (PHE), and as the PHE is lifted on May 11, 2023.
Over the course of two days, experts in the evolving fields of digital and TeleBehavioral Health care will share their knowledge on a variety of emerging topics.
Anyone providing services or leading programs for individuals who live with mental health and substance use issues is encouraged to attend.
Continuing Education
After completing the conference evaluation, a free Certificate of Completion will be provided. Continuing Medical Education credits are available for a nominal fee. More information about CME accreditation is available here.
The Summit Learning Objectives
Upon completion of this activity, attendees should be able to:

Describe ways that TeleBehavioral Health skills can be tailored to provide care to a variety of patient populations.
Describe methods that can be utilized when providing TeleBehavioral Health care while maintaining professional standards of care.
Describe and incorporate current policies with the latest telehealth technologies to provide effective care.

Covid-19 PHE Termination - Impacts on Telehealth
2023-05-16 12:00 - 13:00 | Virtual
The COVID-19 Public Health Emergency is ending on May 11th. To ensure that you have all the information you need to navigate through this change, CTRC will be holding an informative session with OCHIN’s Senior Director of Policy and Advocacy, Sylvia Trujillo. She will be covering the many ways in which Telehealth visits and prescribing will be impacted once the PHE lifts and the flexibilities granted during the COVID pandemic expire. You won’t want to miss it!
View the Session Recording Here
View the Slide Deck Here

Telehealth Everywhere! 2023
2023-05-23 - 2023-05-24 | Radisson Blu – Mall of America, 2100 Killebrew Dr, Bloomington, MN, 55425, United States
This year’s TELEHEALTH EVERYWHERE conference is again being held in Bloomington, MN (MSP). This year, the conference is a collaboration with gpTRAC and the Heartland Telehealth Resource Center (HTRC). This event will include information important to all 9 states supported…and beyond!
