California Telehealth Resource Center

NCTRC Webinar - Integrated Patient Portals and Improving the Virtual Experience
2022-05-19 11:00 - 12:00 UTC
Hosted by: California Telehealth Resource Center
Presented by:
Rob Kaye – Technical Program Manager for Digital Patient Engagement, OCHIN Inc.
Tyra Brown – Improvement Advisor, OCHIN Inc.
Allison Pierce – User-Centered Design Specialist, OCHIN Inc.
Description:
Patient portals offer a secure and convenient connection between the patients and their healthcare providers. Studies have shown that portals increase patient engagement in their health, identifying unmet clinical needs, and reducing downstream health events. They also help in timely access for patients to their healthcare data such as test results and visit schedules, which improves communications between patients and providers. With the rise of video visits and the adoption of digital tools during the pandemic, there is an opportunity to re-focus on how to best use them. The webinar will discuss how health centers can leverage integrated patient portals for improving the virtual care experience.
REGISTER HERE

Mid-Atlantic Telehealth Resource Center Summit: Navigating Digital Transformation
2022-04-24 08:00 - 2022-04-26 17:00
The Mid-Atlantic Telehealth Resource Center (MATRC) will be holding its annual Telehealth Summit on April 24-26, 2022. Before the COVID-19 pandemic, healthcare innovation was often discussed in the context of a five to ten-year strategic plan. COVID-19 has served as an accelerant to the adoption and implementation of digital solutions. Processes that would have taken years under normal circumstances began coming to fruition in a matter of weeks and months. But where do we go from here? For some, keeping up with all the movement toward on-demand healthcare, big data and predictive analytics, remote monitoring and wearable medical devices, artificial intelligence and virtual reality has been exhausting and overwhelming. For others, it is welcomed and exhilarating. Where are you on this continuum? How much do you trust that these disruptions in how we normally do business will result in improving patient outcomes, efficiencies, and/or creating a better work-life balance? Join us as we explore these and other questions related to care model redesign.

REGISTER HERE

NCTRC Webinar - Innovation & Integration of Telehealth into Population Health
2022-04-21 11:00 - 12:00
Hosted by: Northeast Telehealth Resource Center
Presented by:
Michael Hasselberg, Ph.D., RN, PMHNP-BC, Associate Professor of Psychiatry, Clinical Nursing, and Data Science at the University of Rochester
Reid Plimpton – Project Manager, Northeast Telehealth Resource Center
Description:
Over the last decade, technology innovation has upended every industry in ways that acknowledge and significantly alter consumer behavior. eCommerce is a prime example of a consumer-centered paradigm that shifts the locus from brick-and-mortar to a digital-first marketplace. Consumers now expect convenience, value, and a great experience when shopping for any product. Those same expectations are driving the patient-centered health system of the future. To overcome healthcare’s historical challenges to meeting the growing population and patient expectations, we will be required to harness the power of technology to capture and analyze new data on our patients, autonomously make decisions to intervene and interact with our patients in ways that we have not been able to before. This presentation will discuss how health organizations from across the county are learning from the retail industry and are taking big strides forward in building a smart health system.
REGISTER HERE

Innovation & Integration Of Telehealth Into Population Health
2022-04-21 11:00 - 12:00
Over the last decade, technology innovation has upended every industry in ways that acknowledge and significantly alter consumer behavior. eCommerce is a prime example of a consumer-centered paradigm that shifts the locus from brick-and-mortar to a digital-first marketplace. Consumers now expect convenience, value, and a great experience when shopping for any product. Those same expectations are driving the patient-centered health system of the future. To overcome healthcareâs historical challenges to meet the growing population and patient expectations, we will be required to harness the power of technology to capture and analyze new data on our patients, autonomously make decisions to intervene and interact with our patients in ways that we have not been able to before. This presentation will discuss how health organizations from across the county are learning from the retail industry and are taking big strides forward in building a smart health system.
REGISTER HERE

Telehealth Implementation Workshop Series - Session One: Assessing Program Needs
2022-04-19 12:00 - 13:30
CTRC has helped hundreds of health centers to successfully implement and grow their telehealth programs. The CTRC Implementation Roadmap curriculum was developed by staff with over 40 years of combined knowledge and experience in telehealth, in collaboration with a diverse community of health care pioneers and innovators who have shared their insight with us over the years. Join us in this upcoming virtual workshop series!
Assess-Define-Establish-Implement-Improve
This first session will focus on the assessment portion of the Telehealth Implementation Roadmap. A needs assessment helps an organization identify key unmet needs and devise effective strategies and approaches to meet them. The CTRC Telehealth Needs Analysis provides a clear understanding of the nature and scope of unmet needs as well as a sound foundation for planning. The initial clinical analysis helps to clarify objectives and shared expectations, improve coordination of services and resources, and provide a supporting structure for your program evaluation.
The areas explored during this workshop session will include:

Specialty service needs
Current payer mix
Technical infrastructure, including:

Broadband
Equipment

Staffing resources and existing telehealth experience
Clinical, technical, and administrative leadership buy-in

Attendees will be required to complete and share the results of their self-assessment with CTRC to register and participate in the following three sessions. Stay tuned for more information!

Register HERE

NCTRC Webinar - Digital Health in Homes and Communities: Emerging Opportunities for Patient Engagement
2022-03-17 11:00 - 12:00
Technological advances have introduced new ways to facilitate patient engagement outside clinical settings and support health monitoring and promotion of wellness in home and community settings. This presentation discusses various applications such as “smart home” systems designed to promote safety, the use of digital phenotyping to enhance symptom management and sensing technologies to support independence. We discuss clinical, technical and ethical implications of these emerging digital health trends and address theoretical and practical safeguards for patients’ and families’ autonomy and privacy.
Hosted by: Great Plains Telehealth Resource & Assistance Center (gpTRAC)
Presented by:
Jonathan Neufeld – Program Director of the Great Plains Telehealth Resource & Assistance Center (gpTRAC)
George Demiris, PhD, FACMI – Penn Integrates Knowledge Professor (PIK)

REGISTER HERE

CTRC Office - Hour Telehealth Diabetic Retinopathy Screening: A Modern Contracting Model
2022-03-08 12:00 - 13:00
We will be highlighting a new contracting model for telehealth diabetic retinopathy screening in this upcoming CTRC office hour. This session will start with an introduction and presentation from subject matter experts before transitioning to an open discussion and Q&A with all participants.
The UC Berkeley Digital Health program provides diabetic retinopathy screening services to over a hundred health systems throughout California. The session will cover the basics of implementing an effective screening program; logistical considerations; and PPS-rate reimbursement and billing practices modeled for California Federally Qualified Health Centers.
CTRC welcomes our UC Berkeley Digital Health spotlight hosts:
Harry Green, OD, Ph.D., FAAO
Chief of Telehealth and Associate Clinical Professor
&
Mark Sherstinsky, OD, MPH, FAAO
Clinic Outreach Specialist and Assistant Clinical Professor
Presentation Materials:
Click Here to view the session slide deck. A sample contract is also included here.
Click Here to view a summary of the Q&A portion of the session.

Johns Hopskins Interprofessional Telemedicine Education Symposium
2022-03-07 08:00 - 17:00
Johns Hopkins and University of Maryland will host a virtual Joint Tele-Health Symposium. Anyone who registers as a nurse, administrator, or other “non-clinical” will have free tuition. Providers are charged $175 (early bird discount ends today!). CME and MOC credit are available.
REGISTER HERE

Information Session on OCHIN's Health Center Controlled Network
2022-02-17 12:30 - 13:30
HRSA recently announced the next Health Centered Control Network goals, metrics, and timelines. Attend this information session to learn how OCHIN will continue to support your health centers’ goals and priorities with the OCHIN’s next HCCN. During this session, we will present a general overview of OCHIN’s Health Center Controlled Network (HCCN), highlight the benefits of being a part of our HCCN, and identify some of the new opportunities OCHIN’s HCCN will be providing for the upcoming years. You will be able to meet the experts, ask questions, and engage in open discussion to better familiarize yourself with the enormous number of resources we have to offer.

Who should attend:
Our current participating health centers (PHCs) looking to continue a partnership into the next grant cycle.
Health care centers currently without a partnering HCCN or looking to switch partnerships.
All FQHCs and FQHC look-alikes qualify.
There are no size or location restrictions of any kind. OCHIN supports multiple EHRs, so there is no need to use OCHIN’s Epic EHR to join.

REGISTER HERE

CTRC Office Hour: Provider Best Practices for a Hybrid Model of Care
2022-02-08 12:00 - 13:00
We focused on best practices for providing care in a hybrid clinic model in this February CTRC office hour. The session will start with an introduction and brief presentation from a subject matter expert before transitioning to an open discussion and Q&A with all participants.
CTRC welcomes our spotlight host:
Ellie Lopez, Director of Integrated Health Services at Borrego Health. Borrego Health is a Federally Qualified Health Center that operates 25 clinics in two Southern California counties and has utilized telehealth in their clinics since 2009. This session will provide insight into the best practices and lessons learned through the years of experience with a hybrid virtual care model.
CLICK HERE to view the presentation materials from this session
CLICK HERE for the Q&A summary from this session

HRSA-NETRC 2022 Telehealth Tuesday Webinar Series: The Role Of Telehealth In Expanding Access To Care And Social Services Part 1: Telehealth And The Impact Of Community Health Workers (CHWs)
2022-02-08 09:00 - 10:00
The rapid expansion of telehealth services to access health care during the COVID19 pandemic raised concerns of widening gaps in health equity among populations at risk. This 4-part webinar series will address these concerns by identifying barriers and by highlighting sustainable models that have reduced inequalities and improved health outcomes. Presenters will describe the role of telehealth and what staffing, programmatic, and process changes have been implemented to increase access to health care, and social services.
This webinar is a close collaboration between HRSA IEA Region 1 and the Northeast Telehealth Resource Center. The series goal is to highlight sustainable models of telehealth and best practices to increase access to health care and reduce health disparities. The PowerPoint presentations of The Role of Telehealth in Expanding Access to Health Care and Social Services webinar series will be e-mailed to all participants.
For more information about the series, contact Veronica Roa at vroa@hrsa.gov.
For more resources and tools about telehealth, visit: https://www.hrsa.gov/rural-health/telehealth/index.html

Pandemic Response Action Plan And The Opportunity To Use Its Lessons To Improve Healthcare
2022-02-03 08:00 - 17:00
This webinar will dive into lessons learned from the Pandemic Response Action Plan project, a workgroup conducted by the Telehealth Technology Assessment Center. Topics will include 11 Key Critical Challenge Areas, a review of potential weaknesses in organizational response, and organizational opportunities that can help improve response to a pandemic public health emergency.
REGISTER HERE

Building Tomorrow’s Virtual Healthcare With Today’s Technology: A National Virtual Technology Showcase
2022-02-02 - 2022-02-03
This two-day event will feature several telemedicine use case scenarios where patients, caregivers, and providers present virtual care models such as emergency services, behavioral health, school-based care, remote patient monitoring and direct-to-consumer patient care. As an attendee, you will have an opportunity to discuss the various telehealth technologies used in the telemedicine scenarios with Vendors who will be on hand to answer your questions.

https://telehealthresourcecenter.us17.list-manage.com/subscribe?u=4003b97316116346ee9c59b86&id=f283a97f86

NCTRC Webinar – Telehealth Policy Update: What Has Happened And What To Look For In 2022
2022-01-20 11:00 - 12:00
Mei Kwong, Executive Director for the Center for Connected Health Policy (CCHP), the federally designated telehealth policy resource center, will provide an update on federal and state telehealth policy, what’s been made permanent, what’s still temporary and what we may see in the coming months. The presentation will include updates on Medicare and potential 2022 legislative trends.

https://us02web.zoom.us/webinar/register/WN_Ig6lQgvIR-O2rDWMS4MF1g

CTRC Office Hour: Policy Changes You Should Know for Telehealth
2022-01-11 12:00 - 13:00
In the first session of the 2022 Office Hours series, we focused on the many policy changes coming into effect in the new year.
While many of the barriers to telehealth were removed during the COVID pandemic, it’s important to understand which temporary telehealth policies disappear when the public health emergency ends. CTRC provided a brief overview of the CMS 2022 Medicare Physician Fee Schedule updates for telehealth, and the “No Surprise Act” (NSA), before opening the floor to discussion and questions about the policy and reimbursement changes.
Materials/Content:
Event Slide Deck
Session Q&A

Assistive Technology Telehealth
2021-12-21 11:00 - 12:00
Outcome Objectives:
1. Learn about RESNA -free special interest groups, committee standardization groups for new assistive technology products and services, medical software useful for 3rd party on group 3 wheelchairs.
2. Learn about 2 smart home devices and how they can be applied and help with medical monitoring.
3. Learn about how remote support services can be used to support individuals with intellectual and developmental disabilities.
https://aztelemedicine.zoom.us/webinar/register/WN_UzbfcRJKQ8KnYpFXxr29MA

HTRC Education Series: Medicare Audits & Appeals
2021-12-16 10:00 - 11:00
Now more than ever, revenue integrity is critical. Audits of coding, billing, and payment accuracy are necessary to preserve the Medicare program’s integrity as well, but can considerably interfere with a healthcare provider’s operations and cash flow. This session discusses types of Medicare audits, strategies for successfully approaching audits, and discussion of the appeal process to best demonstrate how documentation and billing support payments received for a successful Medicare review

https://redcap.kumc.edu/surveys/?s=LRMW3F4KR4

HTRC Education Series: A Deeper Dive Into Remote Monitoring
2021-12-09 10:00 - 11:00
This session will explain remote monitoring services, code descriptions and requirements, and billing rules. We will also cover Medicare’s newly established benefits for remote therapeutic monitoring – a new set of codes going into effect for 2022. Gray areas, anticipated future guidance, and compliance pitfalls will be reviewed

https://redcap.kumc.edu/surveys/?s=LRMW3F4KR4

CCI Tech Solutions Showcase: Remote Patient Monitoring, Unconnected
2021-11-30 12:00 - 12:45
Remote Patient Monitoring, or RPM, helps patients stay healthy by doing their routine tests and check-ups outside the four walls of traditional health care settings. Using devices that tap digital technology, patients can collect data about their health — heart rate, weight, blood pressure, heart rate, blood sugar, and more — throughout the day. Then that data is transmitted to health professionals. It’s become a hot ticket item in telemedicine for its potential to lower health care costs, improve chronic disease management, and reduce preventable repeat trips to the emergency room.
In this Technology Solutions Showcase, we’ll be focusing on RPM that’s “unconnected,” meaning the data must be manually reported and documented.
WHO SHOULD ATTEND THIS EVENT:
Do you want to monitor your patients’ chronic conditions in a more comprehensive way between visits? Curious about how to use device data to inform your clinical decision-making? All are welcome — especially folks who work in clinics or health centers who are interested in learning more about digital health solutions.
WHAT YOU WILL LEARN:

How you can fit RPM into your clinical decision model.
How you might design workflows around RPM.
How you can manage the health of your patients using RPM technology.

https://www.careinnovations.org/events/rpm-unconnected/

National Rural Health Day
2021-11-18
The National Organization of State Offices of Rural Health (NOSORH) sets aside the third Thursday of every November to celebrate National Rural Health Day (NRHD). National Rural Health Day is an opportunity to “Celebrate the Power of Rural” by honoring the selfless, community-minded spirit that prevails in rural America. NRHD showcases the efforts of rural healthcare providers, State Offices of Rural Health and other rural stakeholders to address the unique healthcare challenges that rural citizens face today and into the future.

https://www.powerofrural.org

Advancing Health Equity Among the Hispanic Population
2021-11-17 10:00 - 23:00
Webinar series on best practices and opportunities for action
The Health Resources and Services Administration Office of Intergovernmental and External Affairs invites you to our 1st webinar part of the “Advancing Health Equity Among the Hispanic Population Learning Series” on Breaking Down Social Barriers of Health Amid a Pandemic.
Session Objectives:

Learn about Social Determinants of Health (SDoH) and the role they play in health disparities seen in US
Discuss how pre-existing health disparities have impacted distribution of COVID-19 disease burden and vaccine access
Explore solutions to help bridge health gaps in at risk communities

Featured Speakers:
Jeannie McIntosh, APRN, FNP-C, AAHIVS, Family Nurse Practitioner and HIV Specialist, Center for Key Populations, Community Health Center, Inc.
Nancy Rios, Regional Administrator, Health Resources and Services Administration Office of Intergovernmental and External Affairs (HRSA IEA) Region 7- Kansas City
Moderator:
Veronica Roa, Public Health Analyst, HRSA IEA Region 1 – Boston
Best Practices Discussion Panelists:
Ana Marmolejos-Soto, Patient, Community Health Center, Inc.
Bryan Carcamo, Community Health Worker, KC Care Health Center
Brenda Lee Beauchamp, PsyD, Clinical Psychologist, Community Health Center, Inc.
Jaqueline Ramos, Community Health Worker, KC Care Health Center
Registration is available here.
The webinar will be broadcast via Zoom in Spanish with live language interpretation to English.
Avanzando hacia la equidad en salud para la población hispana
Serie de seminarios virtuales, presentados en español, sobre modelos exitosos y oportunidades para una comunidad hispana más sana
La Oficina de Asuntos Intergubernamentales y Externos de la Administración de Recursos y Servicios de Salud (Health Resources and Services Administration, HRSA) lo invitan a participar en nuestro primer seminario web parte de la serie de aprendizaje “Avanzando hacia la equidad en salud para la población hispana”. El tema de esta primera sesión es el de la “Eliminación de las barreras sociales en la salud en medio de una pandemia”.

SEARCH2021 The National Telehealth Research Symposium
2021-11-08 08:00 - 2021-11-10 17:00
SEARCH 2021 – The National Telehealth Research Symposium will showcase connected health efforts, strategies, and partnerships, specifically those that focus on the research of telemedicine, telehealth, eHealth, mHealth, and other healthcare technologies.
SEARCH 2021 – The National Telehealth Research Symposium will be held virtually on November 8-10, 2021.
This event is hosted by SEARCH, the Society for Education and Advancement in Research in Connected Health.

Global Partnership For Telehealth Annual Conference 2021
2021-11-03 17:00 - 2021-11-05 11:30
Join Global Partnership for Telehealth at The Great Wolf Lodge in LaGrange, Georgia to hear timely and relevant discussion about telemedicine and the new healthcare landscape created by COVID-19, and how telehealth is integral to increasing access to healthcare in rural and underserved communities
Learn valuable insights into the rapid developments in telehealth, impacts as a result of COVID-19, billing and reimbursement, and broadband, and the many applications where telehealth is being successful. Communicate and network with key telehealth influencers about the applications, research, and legal aspects of telehealth.

https://www.eventbrite.com/e/discover-telehealth-2021-real-world-applications-tickets-151817172249

School-Based Mental Health Education: Best Practices That Serve Rural Community Youth
2021-10-28 11:00 - 12:00
This webinar will explore challenges that Arizona’s rural community youth face and how school-based mental health education can help strengthen their resiliency. Representatives from Arizona’s State Agencies (health & education) and topic experts will provide updates on:
1. Rural youth mental health assessment
2. SB. 1376
3. School-based programs and services
https://aztelemedicine.zoom.us/webinar/register/WN_M7QuWgGCRFaqcy-J3AtsnQ

Fundamentals In Telebehavioral Health
2021-10-28 10:00 - 11:00
In a collaboration between clinical and coding conversations, this session will discuss trends in the delivery of telebehavioral health services including school-based care. Billing for telebehavioral health in these emerging settings and care models will be discussed
https://redcap.kumc.edu/surveys/?s=LRMW3F4KR4

CCI Tech Solutions Showcase: Remote Patient Monitoring, Connected
2021-10-22 12:00 - 12:45
Remote patient monitoring (RPM) helps patients stay healthy by doing their routine tests and check-ups outside the four walls of traditional health care settings. Using devices that tap digital technology, patients can collect data about their health — heart rate, weight, blood pressure, heart rate, blood sugar, and more — throughout the day. Then that data is transmitted to health professionals. It’s become a hot ticket item in telemedicine for its potential to lower health care costs, improve chronic disease management, and reduce preventable repeat trips to the emergency room.
In this showcase, we’ll be focusing on RPM that’s “connected,” meaning devices are able to automatically transmit health data over Wi-Fi or cellular service.

WHO SHOULD ATTEND THIS EVENT:
Do you want to monitor your patients’ chronic conditions in a more comprehensive way between visits? Curious about how to use device data to inform your clinical decision-making? All are welcome — especially folks who work in clinics or health centers who are interested in learning more about digital health solutions.
WHAT YOU WILL LEARN:

How you can fit RPM into your clinical decision model.
How you might design workflows around RPM.
How you can manage the health of your patients using RPM technology.

https://www.careinnovations.org/events/rpm-connected/

FQHC Telehealth Best Practices: Lessons Learned From The Pandemic
2021-10-19 12:00 - 14:00, 2021-10-12 12:00 - 14:00, 2021-10-05 12:00 - 14:00, 2021-09-28 12:00 - 14:00
This interactive four-week mini-series will explore the telehealth challenges encountered by FQHCs during the start of the pandemic, including engagement of hard to reach populations, staff engagement, making smart and effective telehealth technology decisions and decisions about where to go with telehealth after the end of the public health emergency.

SESSION/TITLE
DATE

1 – Successfully Engaging Hard to Reach Populations with Telehealth
9/28/2021

2 – Successfully Engaging Staff with Telehealth
10/5/2021

3 – Making Smart and Effective Telehealth Technology Decisions: Best Options for Clinicians and Patients
10/12/2021

4 – Telehealth After The Public Health Emergency: Where should we go from here?
10/19/2021

https://connect.virginiaprojectecho.org/Series/Registration/1421
